Terms of service

    We invite you to know all the necessary information regarding the electronic transactions you carry out on this website.

    Tōke Natura is committed to transparency and clarity in the commercial transactions carried out on this portal, guaranteeing a space committed to the rights of users and clients, for this reason we recommend that before contracting any of the products that we make available to you on this website, read these conditions and the terms that apply to the provision of the services offered by Tōke Natura that are part of its main activity of selling Cosmetics.

    These contracting conditions govern the relationship between Tōke Natura and the clients of the site www.tokenatura.com.

    Tōke Natura reserves the right to modify or change these conditions at any time. If the modifications constitute a material change in the terms, Tōke Natura will notify you by posting a notice on our website.

    The services and/or products are available only to legal entities and people who are 16 years old.

    This website complies with the following regulations:


    By virtue of the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), we offer you the following information:

    Company name: Tōke Natura

    CIF/NIF: 44486067L

    Email: info@tokenatura.com

    Registered address: C/Lajas de chapín 33, 38683, Puerto Santiago, S.C. Tenerife (Spain)

    His social activity is: Sale of cosmetic products

    Purpose of the website: Sale of cosmetics


    Tōke Natura offers a wide and varied assortment of products. The products exhibited at Tōke Natura are Korean cosmetic products.


    As a condition for placing any order, the customer must contact Tōke Natura and provide the corresponding information required for the acquisition of the products available on this website. The ordering information you provide must be accurate, complete, and current at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with Tōke Natura.

    From the moment of acceptance, the client acquires the condition of Client of Tōke Natura.

    Orders must be made following the steps that Tōke Natura will show you where you can choose the product and the quantity of what you want to buy.


    Once the purchase has been made and the payment made, Tōke Natura will send you an order confirmation by e-mail .

    It's time to check that everything is correct. If you do not agree with the information contained in said confirmation, you can request their modification or cancellation of the order.

    The validation of the order by the client expressly implies the knowledge and acceptance of these particular contracting conditions as part of the conclusion of the contract Unless proven otherwise, the data registered by Tōke Natura constitutes the proof of the set of transactions made between Tōke Natura and its clients.

    In case of needing any modification or cancellation, the communication must be made before the shipment confirmation, via email: info@tokenatura.com and as long as the order has not been shipped.


    The client agrees to pay the contracted products to Tōke Natura in the forms of payment accepted by Tōke Natura and for any additional amount (including taxes and charges for late payments, as the case may be)

    The prices applicable to each product are those indicated on the website on the date of the order, including, where appropriate, all of them VAT and/or IGIC as appropriate (Value Added Tax) for transactions within Spanish territory. . However, in accordance with the provisions of Law 37/1992, of December 28, regulating said tax, the operation may be exempt or not subject to it depending on the buyer's country of residence and the condition in which he acts. himself (entrepreneur/professional or individual). Consequently, in some cases the final price of the order may be altered with respect to the one shown on the website.

    When making the payment, Tōke Natura will redirect to a secure payment gateway.

    Tōke Natura accepts these forms of payment:

    1. By credit or debit card

    You can make the payment immediately through our Bank's secure SSL payment gateway. If it is necessary to make any return or cancellation of the order, the amount will be refunded through the same payment card. Both personal and bank data will be protected with all the security measures established by Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD) with total confidentiality.

    1. PayPal

    Through PayPal the payment of the order will be authorized, but no money will be withdrawn until PayPal verifies that it is correct. To do this, it will be essential to have a PayPal account.

    No other payment methods are accepted.

    Payment is always in advance of 100% of the order and will be shipped when we confirm payment.


    The products offered on the web, and their prices, will be available for purchase while they are in the catalog of products displayed through the web page. Customers are requested to access updated versions of the website to avoid pricing errors. In any case, orders in process will maintain their conditions for 7 days from the moment they are formalized.